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Financial Crime Investigator

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time

Job Description:

We are seeking a skilled Fraud & Risk Analyst to join our team at Teleperformance. As a key member of our Fraud and Risk Operations department, you will be responsible for evaluating high-risk transactions, analyzing user behavior, and implementing effective risk management strategies.

Key Responsibilities:

  • Evaluate high-risk transactions and implement risk management strategies to prevent fraudulent activity
  • Analyze user behavior and identify patterns that may indicate suspicious activity
  • Collaborate with cross-functional teams to share knowledge and best practices
  • Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and accuracy in risk evaluation
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance

Requirements:

  • Strong analytical and research skills
  • Experience in fraud manual review, user appeal, and trend analysis operations
  • Knowledge of payment services and fraud operations
  • Ability to work in a fast-paced environment with attention to detail
  • Excellent communication and teamwork skills