Cybersecurity Consultant

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CDNetworks Full time

About the Job

This is a unique opportunity to work as a Presales Engineer at CDNetworks, where you will be responsible for ensuring high levels of customer satisfaction through monitoring, maintaining, and troubleshooting our global CDN infrastructure.

You will handle customer support issues promptly, effectively, and conclusively to ensure smooth performance and availability of our services. As a Subject Matter Expert and evangelist of CDNetworks' Security products and services, you will actively support marketing activities by working closely with the Sales team to conduct technical consultation and education for existing and prospective customers.

Main Responsibilities

  1. Partner with the Sales team to provide technical consultation and qualification to prospective customers during the pre-sales engagement process.
  2. Develop technical solution design documents and technical proposal write-ups to drive Proof-of-Concepts and provide compliance responses to RFQs and Tenders.
  3. Deliver effective product demonstrations/presentations to articulate how to incorporate CDNetworks' Security solutions into customers' architecture and operations.
  4. Work closely with Product Management, Engineering, and Business teams to convey customer feedback as input to CDNetworks' technology roadmaps.


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