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Operational Excellence Coordinator

2 weeks ago

Petaling Jaya, Selangor, Malaysia Grab Full time

About Our Team

The Malaysia Safety team is responsible for driving initiatives to improve user safety in Malaysia. This team works closely with cross-functional teams to develop and implement process improvements and product rollouts.

You will be part of a dynamic team working under the guidance of the Head of Platform Safety to investigate and analyse safety incidents. You will collaborate with cross-functional teams to develop actionable insights and inform policy decisions.

Key Responsibilities:

  • Investigate and summarise safety incidents to identify trends and areas for improvement.
  • Develop actionable insights from data analysis to inform policy decisions.
  • Support the implementation of new technological and product developments for user safety.

Requirements:

  • At least 2 years of experience in process improvement and risk mitigation.
  • Strong analytical and presentation skills.
  • Proficiency in Excel and Google Sheets, including tools for large dataset analysis.

LIFE AT GRAB

We care about your well-being at Grab, offering comprehensive benefits:

  • Comprehensive medical insurance.
  • Flexible benefits package through GrabFlex.
  • Parental and Birthday leave, and LASA volunteering leave.
  • Confidential assistance programme.
  • Differentiated work hours.

We are committed to creating an inclusive workplace where everyone has the opportunity to grow and thrive.