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Print Services Specialist

2 weeks ago

Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full time
Job Description:
Konica Minolta, Inc. is seeking a Print Services Specialist to join our team in Malaysia. As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments.

About the Role:
In this position, you will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity. Key responsibilities include client consultation, solution design, implementation and deployment, ongoing management, and financial analysis.

Key Responsibilities:
  1. Client Consultation:
    • Conduct in-depth assessments of clients' print environments.
    • Analyze print usage patterns, costs, and security risks.
    • Identify opportunities for optimization and cost reduction.
    • Develop customized MPS proposals tailored to specific client needs.
  2. Solution Design:
    • Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements.
    • Recommend strategies for improving print efficiency, security, and sustainability.
    • Integrate MPS solutions with existing IT infrastructure and business processes.
  3. Implementation and Deployment:
    • Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
    • Configure and optimize print devices and software.
    • Train end-users on new devices, workflows, and best practices.
  4. Ongoing Management:
    • Monitor print environments and proactively address issues.
    • Analyze print usage data to identify trends and opportunities for further optimization.
    • Manage service level agreements and ensure compliance.
    • Provide ongoing support and troubleshooting.
  5. Financial Analysis:
    • Conduct cost-benefit analyses to justify MPS investments.
    • Track and report on cost savings and return on investment.