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English Interpreter and Support Associate

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Aisling Consulting on behalf of Aisling Consulting Sdn Bhd Full time

A Customer Experience Manager is required to work evenings in Kuala Lumpur for Aisling Consulting Sdn Bhd.

Job Description:

This is a full-time role with flexible working hours, including evenings and weekends.

Applicants with no prior experience are encouraged to apply; we offer comprehensive on-the-job training.

Key Responsibilities:
  • Deliver accurate Mandarin / Cantonese to English interpretation services via phone/video for various sectors.
  • Engage with customers and respond to their inquiries effectively.
  • Support industries including healthcare, finance, and government services.
  • Record and prioritize tasks accurately.
Requirements:
  • Excellent language skills in Mandarin / Cantonese to English (professional or native level).
  • Malaysia residency or ability to relocate to the country.
What We Offer:
  • A competitive compensation package for voice calls and video calls.
  • Flexibility to work remotely and maintain a healthy work-life balance.
  • Training and career advancement opportunities.
Hiring Process:
  1. Initial Screening Call
  2. English Language Assessment (if selected)
  3. Language Proficiency Test (if passed English Assessment)
  4. Virtual Interview
  5. Document Submission with HR