IT Infrastructure Manager

2 weeks ago

Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

Job Title: IT Infrastructure Manager

Job Summary:

Agensi Pekerjaan Great Pyramid Sdn Bhd is seeking an experienced IT Infrastructure Manager to oversee the management and maintenance of our IT infrastructure. The successful candidate will be responsible for ensuring the smooth operation of our network, servers, and other IT systems.

Key Responsibilities:

  • Manage and troubleshoot network hardware, including routers, VLAN, switches, firewalls, wireless, etc.
  • Ensure that all IT Infrastructures, operations and security services operate smoothly without interruption.
  • Liaise and coordinate with internal and external parties to ensure smooth implementation of software projects and improvement projects.
  • Oversee the implementation of the new software projects and coordinate with end users to ensure efficiency
  • Proactive leading to provide IT hardware /software housekeeping and control procedures, including physical and data security. Ensure IT inventory is appropriately stored and accounted for.
  • Track and follow through on all IT issues and requests raised by end-users.
  • To facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations.
  • Communicate effectively with stakeholders to assess support needs, assist in the identification of technology needs.
  • Work with group IT teams and other department staffs to coordinate projects, manage capacity and optimize performance, reliability and efficiency.
  • Coordinate all IT related matters: connectivity, network administration and workplace systems to ensure that it runs smoothly and reliably for all its Users within the Region, including (but not limited to): creation and deletion of User accounts, installation and maintenance support to network & hardware tools such as printers, mobile devices, phone, video and door systems, etc.
  • Liaise and coordinate with vendors on IT support to various Malaysia regions
  • Identify opportunities that can improve the efficiency of business processes
  • Support any IT related initiatives in line with group direction

Requirements:

  • IT Degree holder or equivalent with more than 2 years of hands-on technical IT experience.
  • Possess strong technical knowledge and Hands-on in Server administration (Windows/Linux), VMWare, AD/DC/DNS/IAS.
  • Knowledge in DMZ, VLAN, Server hardening and Firewall administration.
  • Logical and methodological, with good planning & organizational skills.
  • Able to work independently and as a strong team player.
  • Good interpersonal skills
  • Able to work independently with minimum supervision, ensure assigned tasks are executed in a timely manner.
  • Support users in a multi-office environment both onsite and remotely.

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