Strategic Supply Chain Manager
4 weeks ago
We are seeking an experienced Supply Chain Manager to join our team at Masters Career Consultancy Pte Ltd. As a key member of our operations department, you will be responsible for providing exceptional customer care, managing global B2B transactions, and ensuring accurate order details are communicated to customers in a timely manner.
The ideal candidate will have a strong background in supply chain management, excellent communication skills, and the ability to work effectively with various stakeholders, including customers, sales teams, business developers, operations, quality teams, and suppliers/factories.
- Main Responsibilities:
- Process orders efficiently and provide outstanding customer service.
- Collaborate with operations and suppliers to address customer needs and inquiries.
- Oversee the entire order process from receipt to shipment, keeping customers informed and up-to-date.
- Meet production and delivery deadlines, ensuring seamless logistics and transportation.
- Update customer and forwarder portals with order details and changes.
- Prepare reports and maintain organized documentation.
- Escalate critical issues to management, providing timely resolutions.
- Requirements:
- Degree in Business Studies, Administration, Management, or Supply Chain.
- Proficiency in English, with excellent written and verbal communication skills.
- Experience in communicating with B2B clients or regional stakeholders, with a proven track record of success.
- Familiarity with shared mailboxes in Outlook is an asset.
- Microsoft Office skills (Excel, Word), with expertise in data analysis and report preparation.
- Strong analytical, problem-solving, and decision-making skills, with a customer-centric mindset.
- Able to work independently, proactively, and as part of a dynamic team.
- Benefits:
- Competitive salary range: $4,000 - $6,000 per month.
- Flexi benefits package, including hospital and surgical insurance.
- Transport allowance of RM 230 per month.
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