Strategic Supply Chain Manager

4 weeks ago


Puchong New Village, Malaysia Masters Career Consultancy Pte Ltd Full time

We are seeking an experienced Supply Chain Manager to join our team at Masters Career Consultancy Pte Ltd. As a key member of our operations department, you will be responsible for providing exceptional customer care, managing global B2B transactions, and ensuring accurate order details are communicated to customers in a timely manner.

The ideal candidate will have a strong background in supply chain management, excellent communication skills, and the ability to work effectively with various stakeholders, including customers, sales teams, business developers, operations, quality teams, and suppliers/factories.

  • Main Responsibilities:
  • Process orders efficiently and provide outstanding customer service.
  • Collaborate with operations and suppliers to address customer needs and inquiries.
  • Oversee the entire order process from receipt to shipment, keeping customers informed and up-to-date.
  • Meet production and delivery deadlines, ensuring seamless logistics and transportation.
  • Update customer and forwarder portals with order details and changes.
  • Prepare reports and maintain organized documentation.
  • Escalate critical issues to management, providing timely resolutions.
  • Requirements:
  • Degree in Business Studies, Administration, Management, or Supply Chain.
  • Proficiency in English, with excellent written and verbal communication skills.
  • Experience in communicating with B2B clients or regional stakeholders, with a proven track record of success.
  • Familiarity with shared mailboxes in Outlook is an asset.
  • Microsoft Office skills (Excel, Word), with expertise in data analysis and report preparation.
  • Strong analytical, problem-solving, and decision-making skills, with a customer-centric mindset.
  • Able to work independently, proactively, and as part of a dynamic team.
  • Benefits:
  • Competitive salary range: $4,000 - $6,000 per month.
  • Flexi benefits package, including hospital and surgical insurance.
  • Transport allowance of RM 230 per month.


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