International Language Ambassador

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time
The Ideal Candidate

We are looking for a highly motivated and organized individual to join our team as a Global Customer Experience Expert. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to adapt to different languages and cultures.

You will have a passion for delivering exceptional customer experiences and a strong understanding of the importance of cultural sensitivity in customer interactions.

Key Responsibilities:
  • Deliver exceptional customer experiences through multilingual support.
  • Collaborate with internal and external stakeholders to resolve customer complaints and feedback.
  • Develop a deep understanding of company products and services.
  • Nurture relationships with company partners and external stakeholders.
  • Evaluate and escalate unresolved issues to Level 2/Supervisors as needed.


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