Hunters International Support Consultant

15 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

**Job Summary**

At Hunters International Sdn Bhd, we are seeking a highly motivated and results-driven Customer Support Consultant to join our team. As a bilingual consultant, you will be responsible for providing exceptional customer service to clients via live chat and email, while adhering to client-defined processes and procedures and company policies.

**Key Responsibilities**

  1. Assist customers via Mandarin and English language
  2. Use provided tools and resources to resolve customer issues
  3. Adhere to client-defined processes and procedures and company policies
  4. Meet or exceed minimum requirements for productivity, availability, and quality requirements
  5. Meet pre-determined targets
  6. Ensure proper documentation of activities in the client tool about customer problems, requests, and actions taken

As a member of our team, you will have the opportunity to develop your skills and expertise in customer service, teamwork, and problem-solving, while contributing to the success of our clients.

**Requirements**

  • Mandarin speaker able to converse in English
  • Mandarin written and verbal communication skills
  • Fresh graduates are welcome to apply
  • Earned a Bachelor's Degree or Diploma
  • Working knowledge on Microsoft Office applications
  • Strong Customer Service Skills

By joining our team, you will be part of a dynamic and collaborative work environment that fosters growth, development, and success.



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