IT Help Desk Expert
6 days ago
Job Description:
- Provide technical assistance to customers via phone, email, or in-person.
- Assist the sales team with pre-sales inquiries and provide product information.
- Perform product testings to ensure quality and functionality.
- Develop and deliver training programs for internal staffs and customers.
- Carry out professional after-sales support duties, including troubleshooting and warranty claims.
Requirements:
- Degree and above.
- Fresh graduates are encouraged to apply.
- Excellent self-learning skills and willingness to learn.
Benefits:
- Attractive salary package.
- EPF/SOCSO/EIS, Allowance.
- Career growth & development opportunities.
Others:
- Work in JB.
- Working Day: 5.5 days Monday - Friday (9.00-18.00); Saturday (9.00-13.00).
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