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Reception Support Specialist

1 week ago

Johor Bahru, Johor, Malaysia Club Med Full time

About the Role:

As a Front Desk Manager Assistant at Club Med, you will be the face of our resort, interacting with guests and responding to their needs. Your key responsibilities will include managing the front desk operations, coordinating with other departments, and ensuring that our high standards of quality and safety are met.

Key Responsibilities:

  • Manage the front desk operations, including receiving and processing guest requests
  • Coordinate with other departments, such as housekeeping and restaurants, to ensure seamless communication and service delivery
  • Maintain accurate records and reports, including guest information and departmental statistics

Requirements:

  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • High school diploma or equivalent required; degree in hospitality or related field preferred

What We Offer:

  • A competitive salary and benefits package
  • A comprehensive training program to help you develop your skills and knowledge
  • The opportunity to work in a dynamic and fast-paced environment