Low-Code Support Specialist
2 days ago
This job involves being a Low-Code Support Specialist. You will be working with a next-generation low-code platform, Joget DX, to solve problems and support customers worldwide. Your goal will be to contribute to solutions and product knowledge for better customer support.
We are seeking individuals who enjoy problem-solving and can provide support to our partners and customers worldwide.
In this role as a Low-Code Support Specialist, you will need to be able to triage and propose possible solutions reported in Joget Enterprise Support system ensuring minimal disruption and business continuity to customers' operations. You would also contribute to the product knowledge base to better help customers.
Required Skills- B.S degree in Computer Science or relevant field of study.
- Comfortable in using Java technology for web-based applications, preferably in Apache Maven, Spring and Hibernate.
- Troubleshooting mindset - mitigation and resolution of issues.
- Good communication skill in English in both written and spoken.
- Good database and SQL skills, especially MySQL.
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