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Language and Customer Support Expert
3 weeks ago
Agensi Pekerjaan JobScoper Sdn. Bhd. is currently seeking a highly skilled Cantonese Service Advisor to join our team.
Key Responsibilities:- Customer Support: Provide timely and effective responses to customer inquiries and complaints, ensuring that all issues are resolved efficiently and professionally.
- Reservation Management: Assist customers in making reservations via phone, email, or live-chat, providing accurate information on availability, pricing, and policies.
- Compliance: Ensure adherence to company policies, data privacy regulations, and standard operating procedures.
- Training: Provide training to colleagues on customer service best practices and ensure the highest level of customer satisfaction.
The successful candidate will be a highly organized and efficient individual with excellent communication skills and a strong understanding of customer service principles. If you are a results-driven and customer-focused professional with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
