Customer Service and Project Coordinator

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gutor Full time
About Us
Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Our goal is to provide our customers with the best possible support. To achieve this, we have a team of experienced engineers and technicians available to help with any problems that may arise.

We have a global presence with over 500 employees in more than 30 countries and branches in several key locations around the world. As a Customer Project Manager (f/m/d), you will play a key role in our UPS production site.

Your Responsibilities:
You will manage exciting projects in an international industrial environment, lead the respective project teams, monitor, and control financial progress and budget. You will be the main point of contact towards our customers and accompany the projects from order to commissioning. You will support in technical questions and actively contribute to develop our Solution Center Project Management Team at Gutor.

Key Responsibilities:
- Manage customer communication and act as the customer focal point throughout project execution
- Ensure that customer requests and questions are answered or transferred to the project team if they cannot be addressed immediately
- Travel may be required for Kick-off Meetings (KOM) / progress meetings depending on projects when necessary
- Lead the project team and ensure successful project delivery

Benefits
- Global family leave
- Comprehensive medical insurance
- Personal development opportunities
- Interactive employee engagement activities
- Be part of a growing company with an excellent industry reputation, a recognized leader in a market where energy services are in demand
- Positive corporate culture and strong teamwork

Requirements
- Degree in Electrical Engineering
- 5-7 years in the electrical industry
- 5-7 years of project management experience, in systems/equipment business
- Strong communication skills
- Project Management skills
- Fluent in English (written and oral)
- Ability to handle several projects in parallel
- Experience in the O&G Industry

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