Client Relationship Specialist
1 week ago
At DNA Creative Communications, we're passionate about amplifying the brands we work with. Our team thrives on a challenger mentality, always questioning the status quo and seeking innovative ways to make an impact. As part of our work, we're looking for someone who shares our curiosity and hunger to learn and master integrated marketing fundamentals.
Your role will involve supporting the team lead with day-to-day client account management and operational tasks. You'll work closely with internal teams to deliver campaigns, ideas, and solutions for our clients. Ensuring deadlines, timelines, and deliverables are met is crucial in this position.
Key Responsibilities:
- Assist the team lead with client account management and operational tasks
- Work with internal teams on deliverables, campaigns, and solutions for clients
- Ensure deadlines, timelines, and deliverables are met
- End-to-end project management for creative-related client projects
- Support account growth and development of new business
- Ensure smooth workflow between internal teams
- Proofread and quality control outgoing deliverables
- Client negotiations, ideations, and problem-solving
- Research and reporting
Requirements:
- An interest in project management, creative design, social media, and content marketing
- A passion for marketing and a desire to learn and grow
- Great communication and interpersonal skills
- A proactive attitude with the ability to take initiative and be flexible
- Ability to work under pressure and multitask
- A teachable attitude and a strong will
- Good team player
- Good oral and written communication skills - high proficiency in English and Bahasa Malaysia required, Mandarin a bonus
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