Business Operations Specialist

3 days ago


Shah Alam, Selangor, Malaysia BIG PHARMACY HOLDINGS SDN BHD Full time

We are seeking a skilled Business Operations Specialist to join our team at BIG Pharmacy Holdings Sdn Bhd. In this role, you will be responsible for understanding pharmacy/warehouse business processes and addressing issues end to end.

Key Responsibilities:
  • Liaison between the IT department and business users.
  • Acting as an information source and communicator between users.
  • Understanding pharmacy/warehouse business processes and attending to issues end to end.
  • Enhancing the quality of IT products and services by providing documentation and user training.
  • Analyzing the design of technical systems and business functions.
  • Utilizing IT data for business process insights.
  • Analyzing business needs and producing user requirements documentation.
  • Sourcing and implementing new business technology.
  • Finding technological solutions to business requirements.
  • Producing reports on application development and implementation.
  • Running SIT and UAT tests and analyzing data.
  • Analyzing data to inform business/project/operations decisions.
Requirements:
  • Degree in computer engineering, business administration, or related field.
  • 5+ years in an IT management position, 10+ years in a technology-driven role.
  • Excellent problem-solving skills, analytical mindset, exceptional interpersonal skills, and attention to detail.
  • Excellent written and verbal communication skills.
  • Involvement in ERP/Warehousing/Wholesale Trading/AP & AR/Big Data.
  • Able to work in a fast-paced FMCG environment.


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