Telecommunications Revenue Expert

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time
We are seeking a highly skilled Senior Billing Executive to join our team at Singtel Financial Shared Services. As a member of our dynamic team, you will contribute to the development of financial technologies and practices in a collaborative environment.

The role involves leading a team of junior staff, analyzing and configuring billing/TV configuration requests for Corporate/Consumer products or services, and providing customer support for billing configuration enquiries and complaints. Additionally, you will act as a Subject Matter Expert (SME) by providing billing advice to various internal stakeholders.

Other responsibilities include reviewing processes, identifying gaps, and recommending enhancements within the area to increase efficiency and productivity. You will also perform revenue assurance activities and perform usage and bill production reconciliation activities as per the agreed schedule to ensure billing integrity is in place.

Key qualifications for this role include a Diploma or Degree in Business, Accounting, IT, or Finance, minimum 5 years of experience in a supervisory role leading a team, and proficiency in MS Office, Excel (Vlookup), PowerPoint with good analytical skills.

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