Senior Executive, Client Management Expert

4 days ago


Petaling Jaya, Selangor, Malaysia DKSH Group Full time

We are seeking a Senior Executive, Client Management to join our team at DKSH Group. In this role, you will be responsible for managing client relationships and ensuring smooth business integration.

Key Responsibilities:

  • Manage operating departmental budgets and costs to ensure efficient usage of resources.
  • Review business and marketing plans with clients to achieve overall business objectives and profitability.
  • Facilitate and lead business integration process for new clients.
  • Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk.
  • Explore opportunities for new business with existing clients and manage contract renewal process.
  • Resolve clients' operational issues/service complaints in a timely manner.
  • Lead business communications and business review meetings with clients' management teams.
  • Maintain business relationships between DKSH and clients to maximize satisfaction.

Requirements:

  • Demonstrate strong understanding of FMCG industry/business/products.
  • Strong client management and communication skills.
  • Proven project management skills.
  • Strong analytical background and knowledge of analysis methods.
  • Demonstrate fluency in English, both written and spoken; ability to converse in Chinese is an added advantage.
  • Proficiency in office productivity tools (e.g., Excel, Word, and PowerPoint).


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