Sales and Customer Service Associate

24 hours ago


Johor Bahru, Johor, Malaysia HRLinked Asia Search & Consultancy Pte Ltd Full time

Job Description

We are looking for a skilled and experienced Sales and Customer Service Associate to join our team. The successful candidate will be responsible for handling customer inquiries and providing exceptional customer service.

  • Proactively contact assigned customers and develop sales opportunities for existing and new products.
  • Answer product/service-related questions as appropriate and initiate orders in accordance with established procedures.
  • Work with the Marketing Executive on sales plans and product seminars from time to time.
  • Establish healthy customer relations via CRM & provide efficient and effective service/support in accordance to the service standards set so as to maintain the customers' confidence in the reputation of the products offered by the Company.
  • Prepare product costing & to work out quotations for customers.
  • Attend to customers' complaints and enquiries with professionalism & integrity.
  • Submit periodic sales report & activities plan with the most updated order closing date, & report problems encountered on a regular basis.
  • Update the Business Support Manager on all activities concerning the customers.
  • Gather market information, where possible, so as to keep the Company updated on competitors' movements & the Company's position in the market.
  • Be conscious and receptive to customers' needs, market trend and new products launched by competitors.

Key Responsibilities

  • Handle customer inquiries and respond promptly to customer queries.
  • Provide exceptional customer service and resolve customer complaints efficiently.
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction.

Requirements

  • Diploma in Business Administration
  • Experience Minimum 1 year relevant working experience
  • Good negotiation and convincing skills.
  • Computer literate and proficient in Microsoft Office (Word, Excel, Powerpoint)

Benefits

This role offers a competitive salary package and opportunities for career growth and development within our dynamic company.



  • Johor Bahru, Johor, Malaysia GMG Full time

    Job Overview:At GMG, we are seeking a highly motivated Sales and Customer Service Associate to join our team.The ideal candidate will have excellent customer service skills, be knowledgeable about our products, and possess strong communication skills.Responsibilities:Customer Service: Provide exceptional customer service by assisting customers with their...


  • Johor Bahru, Johor, Malaysia Hong Leong Group Full time

    Job DescriptionThe Customer Service Associate will be responsible for handling daily cash withdrawals, deposits, opening/closing of accounts, banking transactions, remittances, and other related tasks. This role requires excellent communication skills to resolve customer complaints and provide exceptional service.Key Responsibilities:Handle daily banking...


  • Johor Bahru, Johor, Malaysia Nike Full time

    Job Description: Senior Sales and Service LeaderWe are seeking a highly motivated Sales and Service Associate to join our team at Johor Premium Outlet. This role involves leading sales efforts, managing inventory, and delivering exceptional customer experiences.Key ResponsibilitiesLeveraged technical knowledge and business acumen to drive sales...


  • Johor Bahru, Johor, Malaysia J RECRUIT FIRM Full time

    Job SummaryWe are looking for a highly skilled Sales and Marketing Associate to join our team. As a Sales and Marketing Associate, you will be responsible for promoting bancassurance products, identifying customer segments for new sales opportunities, and participating in sales and marketing events.Responsibilities:Promote bancassurance products to existing...


  • Johor Bahru, Johor, Malaysia J RECRUIT FIRM Full time

    Job RequirementsAbout the PositionWe are searching for skilled professionals to fill Personal Banker roles within our organization.Competitive basic salary with opportunities for additional incomeAnnual incentive trips and performance bonusesPreferred banking ratesComprehensive medical coveragePermanent employmentMain Responsibilities:Selling and promoting...


  • Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

    About the RoleGulf Marketing Group (GMG Group) is seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Johor Premium Outlet.As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of our brands' products, and contributing to achieving individual...

  • Sales Associate

    7 days ago


    Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Gulf Marketing Group (GMG Group). As a key member of our sales team, you will be responsible for providing excellent customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Develop and maintain in-depth product...


  • Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

    ResponsibilitiesAs a Retail Sales Associate, your responsibilities will include:Providing exceptional customer service and resolving any customer complaints in a timely and professional manner.Assisting customers with product inquiries and ensuring they are aware of our current promotions and best-seller items.Working closely with our Visual Merchandising...


  • Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

    Company OverviewGulf Marketing Group (GMG Group) is a leading marketing and distribution company that operates across various industries. Our mission is to deliver innovative solutions and exceptional customer experiences.We are committed to fostering a culture of excellence, teamwork, and continuous learning. As a Retail Sales Associate, you will play a...


  • Johor Bahru, Johor, Malaysia Cycle & Carriage Bintang Berhad Full time

    Cycle & Carriage Bintang Berhad requires a Customer Service Director who can provide exceptional service to our customers, ensuring their needs are met and exceeded. The successful candidate will have 8-10 years of experience, including at least 2 years in a managerial role.Main Responsibilities:Ensure coordination between departments for smooth...


  • Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

    Role OverviewWe are seeking a skilled Customer Service Expert to join our team at Gulf Marketing Group (GMG Group). As a Sales Associate, you will be responsible for delivering exceptional customer experiences and contributing to the growth of our retail business.Main Responsibilities:Develop and maintain strong relationships with customers, understanding...


  • Johor Bahru, Johor, Malaysia Student Malaysia Full time

    Job Overview:We are seeking a sales associate to join our team and help promote baby products to customers. The successful candidate will have excellent communication skills and be able to effectively promote products and services.Key Responsibilities:Promote baby products and services to customersProvide excellent customer service and respond to customer...


  • Johor Bahru, Johor, Malaysia AGENSI PEKERJAAN PYRAMID SDN BHD Full time

    We are on the hunt for a highly skilled sales administrator to join our team! As a Sales Admin Executive, you will play a critical role in supporting our sales team by communicating with suppliers and customers, processing orders, and ensuring that all paperwork is in order.If you have a passion for delivering exceptional customer service and are proficient...


  • Johor Bahru, Johor, Malaysia Padini Full time

    Job Description: Sales and Service DirectorWe are looking for an experienced Sales and Service Director to lead our sales floor team at Padini Concept Store in Johor Bahru. The ideal candidate will have a proven ability to drive sales growth, improve customer satisfaction, and maintain high standards of store appearance.Develop and implement sales strategies...


  • Johor Bahru, Johor, Malaysia AEON Credit Service (M) Berhad Full time

    This role offers an exciting opportunity to join AEON Credit Service (M) Berhad as a key player in delivering exceptional customer experience. As an Executive - Call Centre/Contact Centre, you will be responsible for providing top-notch service to our valued customers, ensuring their requests and inquiries are addressed promptly and professionally.Key...


  • Johor Bahru, Johor, Malaysia HRLinked Asia Search & Consultancy Pte Ltd Full time

    About the RoleThis Sales and Customer Service Professional position is ideal for someone who is passionate about building strong customer relationships and driving sales growth. As an Indoor Sales Executive, you will be responsible for establishing healthy customer relations via CRM and providing efficient and effective service/support in accordance to the...


  • Johor Bahru, Johor, Malaysia Nike Full time

    About Nike DirectNike is a global leader in the design, development and sale of athletic footwear, apparel and equipment. We are seeking highly motivated and results-driven individuals to join our team as full-time Retail Associates. Job DescriptionMain Responsibilities:Provide world-class service to consumers using the four service principles: KNOW, EQUIP,...


  • Johor Bahru, Johor, Malaysia University of Reading Malaysia (Duln008(j) Full time

    About the CompanyWe are a leading manufacturer of barbecue meat products with a rich history dating back to 1933. Our company is committed to delivering high-quality products and exceptional customer service.Job Responsibilities:Retail Operations: Manage daily retail operations, including inventory management, cash handling, and visual merchandising.Sales...


  • Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

    At Gulf Marketing Group (GMG Group), we are seeking highly motivated and dedicated individuals to join our retail team as Store Sales Associates. The successful candidates will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining store visual merchandising standards.We are looking for talented...


  • Johor Bahru, Johor, Malaysia Nike Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Retail Associate to join our team at Johor Premium Outlets, Malaysia. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our store.Main Responsibilities:Engage with customers to understand their...