Customer Service Ambassador

5 days ago


Johor Bahru, Johor, Malaysia Nike Full time
Job Summary

We are seeking a highly skilled and enthusiastic Retail Associate to join our team at Johor Premium Outlets, Malaysia. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our store.

Main Responsibilities:

  • Engage with customers to understand their needs and preferences, and provide tailored product recommendations.
  • Process sales transactions accurately and efficiently, including handling returns and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and back office areas.
  • Participate in visual merchandising efforts to create an attractive and engaging store display.

Requirements:

  • Secondary school qualification.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Flexibility to adapt to changing priorities and workload demands.


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