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Automotive Service Director
1 week ago
The ideal candidate will possess a deep understanding of automotive service processes and have exceptional leadership skills to drive exceptional customer service.
Responsibilities- Process Development: Develop in-depth knowledge of all service processes, including workshop operations, parts sales, warranty services, and general service activities.
- Operational Management: Manage overall service operations and administration in accordance with company policies and procedures, distributor guidelines, and relevant authorities.
- Efficiency Optimization: Optimize Distributors/Dealers Centre operations for efficiency and cost-effectiveness.
- Market Analysis: Analyze market trends to inform business decisions and drive growth.
- Strategic Planning: Apply management tools, such as SWOT analysis, budget planning, resource allocation, and goal setting.
