Customer Service Performance Improvement Specialist

We are looking for a talented Branch Performance Improvement Specialist to join our team at AEON Credit Service (M) Berhad.Job Overview:This role involves analyzing sales performance data, identifying areas for improvement, and developing strategies to enhance branch performance.The ideal candidate will have a degree with at least 3 years of working...

Job OverviewSutherland is seeking a skilled professional to fill the role of Team Performance Improvement Specialist. As a key member of our contact center, you will be responsible for leading and monitoring a team of associates to achieve organizational goals.Key Responsibilities:Lead, monitor, and supervise a team of at least 10 associates to achieve...

Drive Performance Improvement Across IndustriesWe are looking for an experienced Performance Improvement Specialist to join our Industrial Energy Technology Team at Baker Hughes Gruppe. In this role, you will lead the implementation of performance improvement initiatives across various industries. You will collaborate with cross-functional teams to design...

About the RoleThe Operational Excellence Specialist at OKX will think critically about the future of FinTech and bring significant impact to the organization through operational efficiency, effectiveness, and improved customer experiences. This role involves identifying areas of improvement within the group and developing systematic approaches to streamline...

We are seeking a skilled Customer Service Excellence Specialist to join our team. As a key member of our Service Excellence team, you will be responsible for assessing and enhancing the quality and effectiveness of customer service interactions.Key Responsibilities:Conduct transaction monitoring to analyze customer service calls' content and evaluate the...

AIA Hong Kong and Macau is looking for a Performance Improvement Consultant to join our marketing, distribution & partnership team. As a key member of our team, you will play a vital part in advancing our movement by inspiring meaningful connections with customers, partners and other stakeholders, delivering purpose-led brand positioning and messaging across...

Job OverviewAs a Customer Service Specialist at Shangri-La Shared Services Sdn Bhd, you will have the opportunity to provide world-class customer service to our global clients. This role is ideal for individuals who are passionate about delivering exceptional service and are fluent in Mandarin and Cantonese.You will be part of a dynamic team that operates...

We are looking for a Customer Service Specialist to join our team at MING SUPPLY SDN BHD. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer complaints.Key ResponsibilitiesCustomer Support: Respond to customer inquiries in a timely and professional manner.Issue Resolution:...

Campaign Development OpportunityWe are looking for a skilled Performance Marketing Specialist to join our team and drive the success of our financial services campaigns.About UsSeaMoney is a part of Sea Group, a leading global consumer internet company. We aim to provide innovative financial services through technology, enhancing the lives of individuals and...

We are seeking a highly skilled Financial Services Specialist to join our team at AEON Credit Service (M) Berhad. This role involves resolving customer disputes and fraud cases for financial services.Job DescriptionEnsure timely reporting of fraudulent transactions to MasterCard SAFE, Visa Fraud Reporting (FRS), and Bank Negara Malaysia (BNM).Resolve...

We're on the hunt for a talented Performance Improvement Expert to join our finance team in Kuala Lumpur. As a key member of the team, you'll be responsible for identifying areas for improvement, developing strategies to enhance process efficiency, and implementing changes to drive business growth.About the Role:You'll work closely with cross-functional...

About the TeamOur In-House shared service center team in Malaysia is dedicated to providing exceptional financial support to entities in the APAC region.We are seeking a highly skilled Accounting Process Improvement Specialist to join our team, working closely with regional business teams to standardize and streamline accounting processes across regions.Your...

Benefits and RequirementsThis role requires a strong analytical mindset, excellent communication skills, and the ability to work independently. If you are passionate about delivering exceptional customer experiences and are committed to continuous improvement, we encourage you to apply.

About Valiram GroupValiram Group is a leading luxury retailer, operating multiple brands across Beauty, Fashion, Accessories, Travel Retail, F&B, and Watches. Founded in 1935, we have grown into a global industry with over 500 locations across 10 countries.Our mission is to deliver exceptional customer experiences, creating lasting memories for our...

Job DescriptionWe are seeking a Customer Service Specialist to join our team at MVC Resources. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues promptly.Key AccountabilitiesProvide outstanding customer service, responding to customer inquiries and resolving issues...

M&C Saatchi Performance is a leading digital media agency that connects brands to people. We are looking for an experienced Media Planner to join our team in Malaysia.As a Media Planner, you will be responsible for the strategy and planning of performance campaigns across digital media for our clients. Prior experience working on biddable platforms like...

Job Title:Performance Enhancement SpecialistOverview:Minacs seeks a Performance Enhancement Specialist to lead the development and implementation of training programs designed to enhance client sales performance. In this role, you will collaborate with internal stakeholders to create responsive training content that drives business results.Design and deliver...

Job OverviewLazada is seeking a highly skilled Customer Experience Lead to join our team. The ideal candidate will have strong experience in customer service and analyst roles.Key ResponsibilitiesLead initiatives to drive agent efficiency, increase productivity, and lower costs.Raise awareness of high-risk escalations through assessments and sharing top...

Kongsberg Maritime is seeking a highly skilled Customer Service Excellence Specialist to join its Customer Services Operations Excellence team. In this role, you will play a pivotal part in ensuring customer satisfaction and optimizing the utilization of engineers.The position reports to the Operations Manager in Kongsberg Malaysia.*Key Responsibilities:*As...

Paid Ads Specialist Job Summary:We're looking for a skilled Paid Ads Specialist to join our marketing team at MyAtlas Digital. The successful candidate will be responsible for developing and executing paid campaigns across various platforms, analyzing campaign performance, and improving ad targeting and creatives.Main Responsibilities:Create and manage ads...