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Data Operations Team Lead

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

The Data Operations Team Lead is responsible for leading the data operations team to achieve quality service by meeting prescribed objectives and goals. This includes overseeing the daily operations of the Payment team and contributing towards meeting the team's objectives.

In this role, you will assist the manager in ensuring consistent delivery of high-quality services to customers through meeting or exceeding customer expectations guided by the Service Level Agreement, efficiency/accuracy standards, and good business processes/judgment.

What We Offer
  • A competitive salary and benefits package to support your mental, physical, financial, and social wellbeing.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days).
  • Flexible working options based around home and office locations, with flexible working patterns.