Executive Assistant

5 days ago


Petaling Jaya, Selangor, Malaysia cake tella Full time

Welcome to CAKETELLA, where we pride ourselves on delivering exceptional customer experiences through our unique blend of sugarless and alcohol-infused cakes.

As a Customer Service Executive, you will play a vital role in fostering strong relationships with our customers, addressing their queries, and providing tailored solutions to their needs.

Job Description:
  • Respond to customer inquiries via multiple channels, demonstrating empathy and professionalism.
  • Collaborate with the production team to ensure efficient order processing and accurate delivery.
  • Communicate effectively with customers, runners, and other stakeholders to facilitate seamless interactions.
  • Analyze customer feedback and implement data-driven decisions to enhance overall customer satisfaction.
  • Prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.
Benefits:
  • A five-day working week, allowing for a healthy work-life balance.
  • Staff activities and team-building events, promoting camaraderie and teamwork.
  • Ongoing training and development opportunities, empowering you to grow professionally.

We are committed to a secure and transparent application process. Never disclose personal or financial information to unauthorized parties.



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