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Cloud and Network Infrastructure Manager
1 week ago
AIA Digital+ aims to drive business growth through innovative solutions, empowering employees to grow professionally and personally.
About the Job:This position involves managing information technology infrastructure, providing technical support to internal users, and driving business growth through innovative solutions.
Main Responsibilities:- Plan, implement, and maintain network infrastructure, including LAN/WAN, Load balancer, F5, Akamai, and optimization both on-prem and in the cloud.
- Collaborate with project teams to ensure successful project rollouts and troubleshooting for supported services.
- Monitor environment capacity, risk, and workload, and flag issues to appropriate parties, taking necessary remediation steps when required.
- Implement best practices, strategies, methodologies, and approaches to Voice Services.
- Document operational procedures as required.
- Establish governance best practices to maintain platform quality and security across local BUs.
- Set a high standard for others, demonstrating leadership by example.
- Enhance service capabilities to AIA from vendor teams.
- Collaborate with Network, Security, and Cloud teams to deliver secure and stable services.
- Stay current with the latest methodologies, best practices, and trends in relevant sectors.
- Be prepared for shift duty and on-call responsibilities.
Key Communication Requirements:
Internal (70%): Communicate actively with project teams, PMs, and architects; review meetings with management teams on company architecture periodically.
- Communicate proactively with BT.
- Manage requests independently from related stakeholders.
- Meet with key project owners to gather feedback on deliveries periodically.
- Maintain effective relationships with stakeholders through open communication, ensuring successful project outcomes.
Most challenging type of communication: Collaborating/co-working with Kyndryl to align database domains associated with proposed/alternative database solutions.
- Able to work effectively in a team environment with remote teams located in multiple geographies.
- Degree in IT or Computer Science or equivalent discipline.
- Self-motivated, organized, and able to manage time effectively with minimal supervision.
- At least 5+ years of practical experience in network administration with expertise in LAN/MAN/WAN/SD-WAN, Router/Switch, Wireless LAN, VPN, Network Management, Performance Monitoring, and Automation Tools in large enterprises within FSI preferably banking.
- Familiarity with various vendor products such as Cisco, F5, Riverbed, Ipanema, and Akamai.
- Relevant certification with Cisco (CCNA/CCNP) is highly desirable.
- Cloud experience is essential, preferably with Azure.
- Ability to manage, monitor, and troubleshoot both on-prem and virtual environments.
- Excellent written and oral communication skills, enabling effective communication with technical and non-technical audiences including senior management level.
