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Graduate Program Coordinator Job

1 week ago

Rawang, Selangor, Malaysia FAAR Global Solutions Full time
Seniority Level Mid-Senior level

Job Summary
We are looking for a highly skilled and experienced Customer Success Manager to join our team at FAAR Global Solutions. In this role, you will be responsible for delivering training programs aimed at enhancing the academic success of Master's and PhD students. Your primary focus will be on providing personalized support to participants ensuring they achieve their academic goals.

Key Responsibilities and Requirements
  1. Develop and curate resources that address the specific needs of graduate-level participants.
  2. Lead the onboarding process for new PhD and Master's participants ensuring they are familiar with the resources, tools, and processes available.
  3. Provide guidance and recommendations to help participants navigate their academic programs from coursework to research projects.
  4. Identify and resolve any issues that may impact participants' success including academic, administrative, or logistical challenges.

Benefits
  • Competitive salary package
  • Opportunities for professional growth and development
  • Work-life balance