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Service Delivery Associate

2 weeks ago

Penang, Malaysia S&P Global, Inc. Full time

We are seeking a skilled Service Delivery Associate to join our team at S&P Global, Inc. This role is critical in driving business success by acting as the primary point of contact for customers and prospects, ensuring their inquiries are handled efficiently and effectively.

The Client Service Associate is responsible for delivering high-quality service and resolving issues promptly, enhancing client satisfaction and fostering long-term relationships that can lead to increased loyalty and repeat business.

This role requires strong problem-solving skills, the ability to work in a fast-paced environment, and excellent communication skills. We offer a range of benefits, including health & wellness, flexible downtime, and continuous learning.

We welcome requests to work flexibly and actively support your return to the workplace if you've taken time out for caring responsibilities.