IT Service Delivery Specialist
3 days ago
This is an exciting opportunity to join a dynamic and inclusive work culture, with opportunities for career development and training. As a Senior Associate, you will be responsible for providing high-quality technology support to the local office, ensuring seamless operations and excellent customer service.
Key Responsibilities- Provide local computer hardware and software support, including troubleshooting and resolution of issues
- Act as the senior IT specialist on-site, facilitating support through various teams and managing communications about service disruptions or key changes
- Manage internal/external customer expectations, ensuring quality customer service
- Participate in regional or local technology projects, including network support, A/V technology, and asset management
- Assist with the training and education of clients on technology tools, including MS Office, Google Suite, OneDrive, SharePoint, and PowerBI
- Document all work, including research, resolution, and support provided, in the tracking system
- Use feedback and reflection to develop self-awareness and improve technical skills
- Serve as a subject matter expert in one or more technology areas, providing guidance to the team and clients
- Collaborate with other teams, ensuring high-quality service delivery and effective issue resolution
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IT Service Delivery Expert
1 day ago
Penang, Malaysia HCLTech Full timeAbout the RoleHCLTech seeks an experienced IT Service Delivery Expert to join our team. As a Technical Support Specialist, you will play a critical role in delivering high-quality support services to our customers. Your primary responsibilities will include providing technical assistance, troubleshooting issues, and ensuring positive customer...
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IT Service Delivery Manager
1 day ago
Penang, Malaysia MKS Instruments Full timeAbout MKS InstrumentsMKS Instruments is a leading provider of technologies and solutions that measure, control, and analyze the physical and chemical properties of materials. Our products and services are used in a wide range of industries, including life sciences, semiconductor manufacturing, and analytical instrumentation.We are seeking an experienced IT...
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Service Excellence Specialist
7 days ago
Penang, Malaysia Design Village Penang Full timeAbout the RoleWe are looking for a highly organized and customer-centric individual to join our team as a Customer Relations Specialist. In this role, you will be responsible for providing exceptional customer service, managing courier and shipping services, and maintaining operational efficiency.Key Responsibilities:Customer Service: Provide timely and...
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Service Delivery Manager
2 weeks ago
Penang, Malaysia Ambu AS Full timeService Delivery Manager (Identity Access Management)Location: Penang, MalaysiaBusiness Area: ITDepartment: Global ITEmployment Type: Full-timeAmbu Global Hub is establishing a new IT Global Services team in Malaysia. We are looking for a Service Delivery Manager that will be based on-site in our Penang office responsible for identity access management,...
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IT Service Delivery Manager
3 days ago
Penang, Malaysia Comet Full timeWe are seeking an IT Service Delivery Manager to lead our team in the Plasma Control Technologies division.About the Role:Manage and oversee the operation of our M365 applications, focusing on MS Teams, SharePoint, and OneDrive.Lead M365 related projects and drive the continuous development and improvement of M365 applications, including new features,...
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Senior Customer Service Specialist
4 hours ago
Penang, Malaysia Infineon Technologies AG Full timeAbout the RoleThis position plays a critical role in supporting the company's mission by ensuring timely and accurate delivery of products to our customers. As a Senior Customer Service Specialist, you will manage customer expectations by providing clear communication regarding order status, resolving issues promptly, and escalating concerns when necessary....
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Global Sanctions Compliance Specialist
4 days ago
Penang, Malaysia Commerz Global Service Solutions Full timeJob Description:The Commerz Global Service Solutions is seeking a highly skilled Sanctions Screening Specialist to join our team. As a First Line of Defense, you will play a crucial role in safeguarding the bank against any potential violations of sanctions.Key Responsibilities:Making decisions promptly and precisely regarding sanctions alerts generated by...
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Customer Service Representative
7 days ago
Penang, Malaysia Design Village Penang Full timeJob OverviewThe Customer Relations Specialist is responsible for providing exceptional customer service and support to ensure a positive shopping experience at Design Village Penang. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesCustomer Service: Provide timely and...
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HR Service Specialist 2
1 week ago
Penang, Malaysia Advanced Micro Devices, Inc. Full time**What you do at AMD changes everything** At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies - building blocks for gaming, immersive platforms, and the data center. Developing great technology takes more than...
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Delivery Assistant
1 week ago
Penang, Malaysia Hong Leong Group Full timeWhy join us today?1. Group insurance coverage2. Staff purchase price3. Panel clinic services4. Birthday leave & Annual leave5. Training will be provided6. EPF, SOCSO and EIS contributionsResponsibilitiesAssist the driver in loading and unloading electrical appliances safely.Verify delivery orders and ensure all items are correctly accounted for before...
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Penang, Malaysia Motorola Solutions Full timeJob DescriptionWe are looking for a Customer Service and Order Fulfillment Specialist to join our team. As a Customer Service and Order Fulfillment Specialist, you will be responsible for providing excellent customer service, processing orders accurately, and resolving any issues promptly.You will work closely with internal teams to ensure smooth order...
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Sanctions Screening Specialist
4 days ago
Penang, Malaysia Commerz Global Service Solutions Full timeSanctions Screening Specialist (EU Shift) - KL / PenangThe Sanctions Screening Analyst acts as a First Line of Defense in safeguarding the bank against any potential violations of sanctions.The Sanctions Screening Analyst is responsible for making decisions promptly and precisely.The Sanctions Screening Analyst determines whether alerts generated by the...
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AML/CFT Compliance Expert
4 days ago
Penang, Malaysia Commerz Global Service Solutions Full timeJob Role: Sanctions Screening SpecialistJob Description: This is a challenging opportunity to work with a leading financial institution as a Sanctions Screening Specialist. You will be responsible for analyzing potential matches against sanctions lists and making recommendations or decisions accordingly.Responsibilities:Analyzing potential matches against...
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Service Delivery Expert
2 days ago
Penang, Malaysia Pestkil Full timeAbout UsPestkil Ltd. has been providing top-notch pest management services in the Cayman Islands for over four decades.Job RequirementsCandidates must have at least five years of experience in pest control, with a focus on quality and professionalism.Familiarity with Pestpac or similar industry software is mandatory for this role.Experience with Sentricon...
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Sourcing and Delivery Engineer
1 week ago
Penang, Malaysia Bitdeer Group Full timeAbout Bitdeer:Bitdeer Technologies Group (Nasdaq: BTDR) is a leader in the blockchain and high-performance computing industry. It is one of the world's largest holders of proprietary hash rate and suppliers of hash rate. Bitdeer is committed to providing comprehensive computing solutions for its customers.The company was founded by Jihan Wu, an early...
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Regional Air Customer Service Specialist
1 week ago
Penang, Malaysia Nirvana Asia Full timeRegional Air Customer Service SpecialistJoin a Leading International Freight Forwarding MNC as a Regional Air Customer Service SpecialistAbout the Role:As a Regional Customer Service Specialist, you'll play a vital role in managing Global Customer's shipments (air shipments dominant), ensuring seamless coordination between teams, third parties, and...
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Sanctions Screening Analyst
4 days ago
Penang, Malaysia Commerz Global Service Solutions Full timeJob Title: Sanctions Screening SpecialistDescription: We are seeking a talented individual to join our Due Diligence Team as a Sanctions Screening Specialist. The successful candidate will be responsible for analyzing potential matches against sanctions lists and making recommendations or decisions accordingly.Responsibilities:Analyzing potential matches...
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Financial Services Specialist
2 days ago
Penang, Malaysia AmBank Group Full timeKey ResponsibilitiesSales Performance: Deliver sales targets for deposit, bancassurance, unit trust, and lending products, driving revenue growth and exceeding customer expectations.Customer Understanding: Develop a deep understanding of customers' needs and preferences, providing personalized financial solutions tailored to their goals and...
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Technical Service Provider
1 day ago
Penang, Malaysia Exabytes Capital Group Full timeWe are a leading web hosting provider in Southeast Asia, constantly on the lookout for exceptionally talented and passionate individuals to join our big family.Technical Support SpecialistPenangFull TimeTechnicalAs a member of our technical support team, you will be responsible for rescuing websites from downtime, slow loading, and error messages. You will...
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Global Service Delivery Expert
1 day ago
Penang, Malaysia EP Manufacturing Berhad Full timeAbout TeleperformanceWe are a global leader in digital business services.We deliver high-quality services that meet our clients' needs.We have a strong presence in various markets around the world.We provide services that drive business success and customer loyalty.Why Choose UsWe offer a range of benefits and opportunities for growth and development.We have...