Client Resolution Expert
2 weeks ago
Job Overview:
Zurich 56 Company Ltd seeks an experienced Client Resolution Expert to join our team. This role involves delivering high-quality customer service by processing customer requests and resolving issues efficiently.
Responsibilities:
- Schedule and meet productivity, efficiency, and quality targets.
- Resolve customer inquiries and requests effectively.
- Maintain a deep understanding of products, services, and company procedures.
- Collaborate with colleagues to create a positive work environment.
- Proactively identify opportunities for improvement.
Essential Skills:
- Relevant work experience in customer-facing roles.
- Exceptional communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- A customer-centric mindset.
- Adaptability and ability to thrive in a dynamic environment.
-
Claims Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeClaims Resolution ExpertZurich 56 Company Ltd is seeking a highly motivated Claims Resolution Expert to handle single and multi-party personal or commercial line claims of low to moderate exposure and complexity.Your key responsibilities will include analyzing and determining policy coverage, assessing damages, and negotiating settlement of claims. You will...
-
Claims Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeClaims Resolution Expert Job DescriptionWe are seeking an experienced Claims Resolution Expert to join our team, specializing in resolving complex claims and providing exceptional customer service.Key Responsibilities:Investigate and analyze complex claims, determining liability and entitlement to benefits.Communicate with clients and stakeholders, providing...
-
Software Resolution Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Info-Tech Systems Integrators Full timeWelcome to Info-Tech Systems Integrators, a leading technology company dedicated to empowering businesses through digital transformation. Our team of experts has over 27 years of experience in shaping the future of HR operations.We are currently seeking a talented Software Resolution Expert to join our team as a Software Support Specialist. This role...
-
Technical Resolution Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timePrometric Ireland Limited requires a skilled Technical Resolution Expert to join our team. In this role, you will be responsible for delivering exceptional technical support and services to our clients, resolving complex technical issues, and contributing to the growth and development of our technical support department.Main Responsibilities:Respond to...
-
Problem Resolution Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Averis Full timeAre you looking for a challenging role where you can utilize your technical expertise to make a difference? Look no further than Averis! We are seeking a Problem Resolution Expert to join our IT Helpdesk team and help us resolve technical issues efficiently.As a key member of our team, you will be responsible for troubleshooting complex technical issues,...
-
Technical Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout the Ideal CandidateWe are looking for a skilled and experienced Technical Resolution Expert who possesses excellent problem-solving skills, attention to detail, and strong communication abilities. The ideal candidate will have a degree or diploma in a related field, preferably in data analysis or a similar technical discipline.The successful candidate...
-
Technical Resolution Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeOur Mission">We aim to be the leading entertainment company in Malaysia, providing innovative solutions and services to our customers.Job Summary">The Technical Resolution Expert will be responsible for resolving complex technical issues related to customer incidents and inquiries.This role requires strong technical skills, effective communication, and...
-
Customer Resolution Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Flexi Team System Full timeThe ideal candidate for this role will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service. You will be responsible for troubleshooting software application issues, resolving technical bugs, and providing expert technical assistance to our clients.Responsibilities:Troubleshoot...
-
Account Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeWe're looking for an Account Resolution Expert to help us manage our accounts receivable effectively.About the JobThe ideal candidate will have a deep understanding of financial management principles and excellent communication skills to interact with customers and internal stakeholders.Key ResponsibilitiesManage and resolve customer disputes or inquiries...
-
Claims Resolution Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full timeKey Performance Indicators (KPIs)In this pivotal role, you'll be held accountable for several critical KPIs:Primary ObjectivesMaintain a high level of customer satisfaction through prompt and effective claims resolution.Exceed targets for claims closure rates and minimize processing times.Implement and adhere to strict quality control measures to ensure...
-
Dispute Resolution Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full timeWe are seeking an experienced Litigation Lawyer to join our team. As a senior member of our legal department, you will be responsible for handling complex civil disputes, contracts, and agreements.Your primary focus will be on providing expert advice and guidance to clients, as well as representing them in court proceedings. You will work closely with...
-
Claim Resolution Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeWe're seeking a highly motivated Claim Resolution Expert to join our team at Zurich 56 Company Ltd. As a key member of our claims operations team, you'll be responsible for resolving complex claims, analyzing data, and developing process improvements. If you're passionate about analysis, problem-solving, and customer satisfaction, this might be the perfect...
-
Dispute Resolution Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full timeFirm OverviewMurad Yee Partnership is a leading law firm in Malaysia, providing expert legal services to individuals and businesses alike.We pride ourselves on delivering exceptional results and building long-lasting relationships with our clients.If you are passionate about law and committed to excellence, we encourage you to apply for this exciting...
-
First Call Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full timeAt Singtel Group, we are committed to delivering exceptional customer experiences through our world-class services and technology.As a First Call Resolution Expert, you will be responsible for resolving customer issues on the first point of contact, reducing the need for escalation and improving overall customer satisfaction. Your key responsibilities will...
-
Claims Resolution Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeZurich 56 Company Ltd is seeking a seasoned Claims Resolution Expert to handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity.Key ResponsibilitiesExercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of...
-
Dispute Resolution Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full timeOur Story:Raja, Darryl & Loh has been a trusted partner for individuals and businesses in Malaysia for decades. Our team of experts has a deep understanding of the local market and a commitment to delivering outstanding results.Job Opportunity:We are seeking an experienced professional to join our team as a real property and corporate lawyer. This is an...
-
Complaint Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAre you passionate about delivering exceptional customer service? Do you have experience in Complaint Resolution and Process Improvement? We are seeking a highly skilled Candidate Care Specialist to join our team at Prometric Ireland Limited.Key Responsibilities:This role involves:• Managing candidate complaints and escalations.• Working closely with...
-
Client Solutions Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Capcon Asia Full time**Overview of the Role:**We are looking for a Client Solutions Expert to lead the end-to-end implementation of SaaS solutions for our enterprise clients.The successful candidate will have a strong technical background, experience in customer implementation and success, and excellent problem-solving and stakeholder management skills.**Key...
-
Multilingual Customer Care Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full timeAgensi Pekerjaan Job Expert Sdn Bhd is seeking a talented Customer Support Associate to provide exceptional customer service to our clients.About the PositionThe successful candidate will possess excellent communication skills, fluency in Arabic, Indonesian or Korean and a strong understanding of customer needs.Main ResponsibilitiesRespond to customer...
-
Client Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Full timeJob DescriptionAs a Client Service Subject Matter Expert at StashAway, you will be responsible for handling first-line support via various channels, troubleshooting client issues, and providing informed advice on investment strategies and product knowledge.You will work closely with other team members and departments to ensure a positive client experience...