Technical Resolution Expert
1 week ago
We are looking for a skilled and experienced Technical Resolution Expert who possesses excellent problem-solving skills, attention to detail, and strong communication abilities. The ideal candidate will have a degree or diploma in a related field, preferably in data analysis or a similar technical discipline.
The successful candidate will have previous experience working in a technical support role, preferably with demonstrated sales capabilities. They will also possess strong analytical and problem-solving skills, with the ability to think critically and creatively.
Additionally, the ideal candidate will have excellent English language proficiency, both written and spoken, and be able to manage multiple customer communication channels efficiently.
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Technical Resolution Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeOur Mission">We aim to be the leading entertainment company in Malaysia, providing innovative solutions and services to our customers.Job Summary">The Technical Resolution Expert will be responsible for resolving complex technical issues related to customer incidents and inquiries.This role requires strong technical skills, effective communication, and...
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Technical Resolution Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timePrometric Ireland Limited requires a skilled Technical Resolution Expert to join our team. In this role, you will be responsible for delivering exceptional technical support and services to our clients, resolving complex technical issues, and contributing to the growth and development of our technical support department.Main Responsibilities:Respond to...
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Problem Resolution Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Averis Full timeAre you looking for a challenging role where you can utilize your technical expertise to make a difference? Look no further than Averis! We are seeking a Problem Resolution Expert to join our IT Helpdesk team and help us resolve technical issues efficiently.As a key member of our team, you will be responsible for troubleshooting complex technical issues,...
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Claims Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeClaims Resolution ExpertZurich 56 Company Ltd is seeking a highly motivated Claims Resolution Expert to handle single and multi-party personal or commercial line claims of low to moderate exposure and complexity.Your key responsibilities will include analyzing and determining policy coverage, assessing damages, and negotiating settlement of claims. You will...
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Software Resolution Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Info-Tech Systems Integrators Full timeWelcome to Info-Tech Systems Integrators, a leading technology company dedicated to empowering businesses through digital transformation. Our team of experts has over 27 years of experience in shaping the future of HR operations.We are currently seeking a talented Software Resolution Expert to join our team as a Software Support Specialist. This role...
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Claims Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeClaims Resolution Expert Job DescriptionWe are seeking an experienced Claims Resolution Expert to join our team, specializing in resolving complex claims and providing exceptional customer service.Key Responsibilities:Investigate and analyze complex claims, determining liability and entitlement to benefits.Communicate with clients and stakeholders, providing...
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First Call Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full timeAt Singtel Group, we are committed to delivering exceptional customer experiences through our world-class services and technology.As a First Call Resolution Expert, you will be responsible for resolving customer issues on the first point of contact, reducing the need for escalation and improving overall customer satisfaction. Your key responsibilities will...
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Client Resolution Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeClient Resolution ExpertJob Overview:Zurich 56 Company Ltd seeks an experienced Client Resolution Expert to join our team. This role involves delivering high-quality customer service by processing customer requests and resolving issues efficiently.Responsibilities:Schedule and meet productivity, efficiency, and quality targets.Resolve customer inquiries and...
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Technical Support Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full time**Job Purpose:**The Technical Support Expert at Tungsten Automation plays a vital role in delivering exceptional technical support to our valued partners and customers. As a trusted advisor, you will provide business-critical technical assistance to IT professionals, functional staff, and line-of-business managers, ensuring seamless adoption of our software...
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Software Technical Solutions Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Acronis Full timeAs a Software Technical Solutions Expert at Acronis, you will be part of a team that provides top-notch support to our customers, partners, and MSPs. Our goal is to deliver exceptional customer experiences through prompt and effective resolutions of technical issues.Job Description:Support customers and partners via phone, email, and chat with a high level...
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Customer Resolution Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Flexi Team System Full timeThe ideal candidate for this role will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service. You will be responsible for troubleshooting software application issues, resolving technical bugs, and providing expert technical assistance to our clients.Responsibilities:Troubleshoot...
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English Language Technical Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeJob TitleWe are seeking a skilled English Language Technical Expert to join our team at Aqi Intl.About the RoleThe Technical Expert will be responsible for providing technical support to customers and field engineers.This will involve diagnosing problems and providing resolution for technical or service-related issues.The specialist will also work closely...
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Technical Support Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeNet2Source Inc. is a leading IT consulting firm seeking an experienced Technical Support Expert to join our team.This role involves monitoring, managing, and resolving production incidents and service requests. The ideal candidate will have advanced knowledge of Unix/Linux commands, shell scripting, and system administration.ResponsibilitiesOperational...
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Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full timeCompany OverviewWe are Agensi Pekerjaan Job Expert Sdn Bhd, a dynamic organization dedicated to excellence in digital marketing.Job DescriptionThe successful candidate will be responsible for providing technical support for digital marketing tools and systems, collaborating with the digital marketing team, and troubleshooting technical issues.Key...
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Account Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeWe're looking for an Account Resolution Expert to help us manage our accounts receivable effectively.About the JobThe ideal candidate will have a deep understanding of financial management principles and excellent communication skills to interact with customers and internal stakeholders.Key ResponsibilitiesManage and resolve customer disputes or inquiries...
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Claims Resolution Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full timeKey Performance Indicators (KPIs)In this pivotal role, you'll be held accountable for several critical KPIs:Primary ObjectivesMaintain a high level of customer satisfaction through prompt and effective claims resolution.Exceed targets for claims closure rates and minimize processing times.Implement and adhere to strict quality control measures to ensure...
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Technical Support Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GKash Sdn Bhd Full timeGKash Sdn Bhd is seeking an experienced IT Technical Support Specialist to join our team. The ideal candidate will have a degree in computer science or information technology and prior experience in tech support, desktop support, or a similar role.Key Responsibilities:Hardware and Software Solutions: Identify and implement optimal hardware and software...
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Sales Expert, Technical Solutions
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeJob Overview:The Sales Expert, Technical Solutions role at Minacs is a pivotal position that drives business growth by fostering strong relationships with customers. This expert will be responsible for generating new sales opportunities and expanding existing accounts within an assigned territory.Key Responsibilities:Customer Engagement: Build trust with...
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Claim Resolution Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeWe're seeking a highly motivated Claim Resolution Expert to join our team at Zurich 56 Company Ltd. As a key member of our claims operations team, you'll be responsible for resolving complex claims, analyzing data, and developing process improvements. If you're passionate about analysis, problem-solving, and customer satisfaction, this might be the perfect...
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IT Crisis Resolution Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ezypay Pty Full timeAbout the Role:In this critical position, you will play a key role in ensuring the smooth operation of our organization's services. As an Incident Management Specialist, you will be responsible for detecting and resolving incidents promptly and efficiently, minimizing disruption to business operations.Your key responsibilities will include:Incident Detection...