Customer Service Director

1 week ago


Shah Alam, Selangor, Malaysia Rakanda Full time

Rakanda is a company that's committed to delivering exceptional customer experiences. As a Sales Floor Manager, you'll play a crucial role in achieving this goal.

Responsibilities

Your key responsibilities will include:

  1. Leading a team of cashiers and ensuring they provide excellent customer service
  2. Monitoring sales performance and identifying areas for improvement
  3. Developing and implementing sales strategies to drive revenue growth
  4. Maintaining a clean and organized store environment

To excel in this role, you should possess:

  • Strong leadership skills and ability to motivate team members
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and adapt to changing situations
  • Minimum SPM qualification, age between 18-36, and fully vaccinated

We offer a comprehensive compensation package, including a salary starting from RM2,100.00, and various benefits such as EPF, Socso, EIS, Medical Claim, Attendance Allowance, Maternity and Paternity Leaves, and Company Trips.



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