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Quality Assurance Specialist

2 months ago

Kulai, Johor, Malaysia Century Bond Bhd (CBD) Full time
Key Responsibilities

As a Quality Assurance Specialist at Century Bond Bhd (CBD), you will play a crucial role in ensuring the highest standards of quality in our operations. Your key responsibilities will include:

  1. Customer Audit Management:
    Coordinate and facilitate customer audits to ensure timely completion and compliance with customer requirements. Prepare comprehensive documentation and reports to support audit purposes. Collaborate with internal departments to ensure readiness for audits and maintain a culture of quality excellence.
  2. Quality Management System (QMS) Compliance:
    Develop and maintain QMS procedures to ensure adherence to customer specifications, industry regulations, and quality standards. Identify areas for improvement within the QMS and drive initiatives for continuous enhancement, fostering a culture of continuous improvement.
  3. Root Cause Analysis and Corrective Actions:
    Lead investigations into quality issues raised during customer audits, employing root cause analysis techniques to identify and address the root causes of problems. Develop and implement corrective and preventive actions to address identified issues and prevent recurrence, ensuring a proactive approach to quality management.
  4. Quality Metrics and Reporting:
    Establish key quality metrics to monitor performance and track trends over time. Prepare regular reports on quality performance for management review and decision-making, providing actionable insights to drive business growth and improvement.
Qualifications

To succeed in this role, you will need:

  1. A Bachelor's degree in a related field.
  2. Experience in a quality engineering role, preferably in a manufacturing or service industry with exposure to customer audits.
  3. Excellent communication and interpersonal skills, with the ability to interact effectively with both internal teams and external customers.

Candidates with a passion for quality excellence and a drive to make a meaningful impact are encouraged to apply.