Korean Language Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Nityo Infotech Full time

Job Summary

We are seeking a highly skilled and experienced Korean Language Specialist to join our team at Nityo Infotech. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients by providing accurate and timely responses to their queries in the Korean language.

About the Role

This is an exciting opportunity to work with a leading outsourcing and offshoring consulting company, where you will have the chance to develop your skills and expertise in the field of customer support. You will be working closely with our clients to understand their needs and provide solutions that meet their requirements.

Main Responsibilities

  • Reviewing online content and complaints received from customers to ensure accuracy and compliance with our client's policies.
  • Updating contents on popular social media platforms to enhance engagement and awareness.
  • Auditing content received and sharing it for social media upload.

Requirements

  • Native fluency in Korean language (read/speak).
  • Good command over verbal and written English language.
  • Prior work experience in a LPO/Regulatory work or Social Media platforms is a plus.
  • Awareness of current affairs and events in the respective markets/countries.
  • Mature and analytical.
  • High on teamwork and engagement.

Seniority level

Entry-level

Employment type

Full-time

Job function

Customer Service

Industries

Outsourcing and Offshoring Consulting



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