Italian Language Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time

Growthfn seeks a dedicated Italian Language Specialist to join our BPO team. In this role, you will serve as the primary point of contact for Italian-speaking customers, delivering exceptional service and ensuring their needs are met.

The ideal candidate will possess strong communication skills, be fluent in both Italian and English, and have prior experience in a customer service role.

Requirements:
  • Language Skills: Fluency in Italian and English (both spoken and written).
  • Customer Service Experience: Prior experience in a customer service role, ideally within a BPO or call center setting.
  • Technical Proficiency: Comfortable using CRM and support software for case management and documentation.
  • Interpersonal Skills: Strong communication skills with a friendly and empathetic approach to customer care.


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