Multilingual Customer Care Professional

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

**Job Description:**

We are seeking a highly skilled Italian Language Support Representative to join our team as a Bilingual Customer Support Consultant.

In this role, you will provide top-notch customer support to clients via various channels, utilizing your excellent language skills and technical abilities.

Your primary responsibilities will include:

  • Providing first-class customer service to clients via phone calls, live chat, and email.
  • Resolving customer issues efficiently and effectively using provided tools and resources.
  • Meeting or exceeding minimum requirements for availability and quality metrics.

**Key Requirements:**

  • Excellent written and verbal communication skills in both English and Italian.
  • A working knowledge of Microsoft Office applications.
  • Strong customer service skills with the ability to remain calm under pressure.
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