Multilingual Customer Support Associate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Dr Clear Aligners Group Full time
Multilingual Customer Support Specialist

Job Description:

We are looking for a highly skilled Multilingual Customer Support Specialist to join our team at Dr Clear Aligners Group. As a key member of our customer service team, you will be responsible for delivering exceptional support to our customers across multiple languages.

  • Main Responsibilities:
  • Provide top-notch customer support via phone and email
  • Fluent communication skills in Mandarin, English, and Bahasa Malaysia
  • Minimum 2 years of experience in customer-facing roles, preferably in healthcare
  • Possess excellent analytical and problem-solving skills
  • Maintain accurate records and update customer information
  • Work closely with internal teams to resolve issues efficiently
  • Develop strong relationships with customers through proactive communication

Benefits Package:

We offer a comprehensive benefits package, including performance bonuses and medical/dental coverage.



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