Frontline Support Associate

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
Key Responsibilities

This Frontline Support Associate will be responsible for providing exceptional customer service to our clients via telephone. Your main responsibilities will include:

  • Delivering customer service that meets and exceeds customer standards and expectations
  • Managing customer interactions effectively and displaying empathy when dealing with difficult situations
  • Working collaboratively with other teams to resolve customer issues and improve overall customer satisfaction
  • Staying up-to-date on new or enhanced products/services to maintain a high level of quality service to customers

This is an excellent opportunity for someone who is looking to start their career in customer service or those who want to gain experience in a fast-paced environment.



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