IT Helpdesk Professional with Multilingual Expertise

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

We are looking for a skilled IT professional to join our team as an IT Helpdesk Professional with multilingual expertise.

About the Position

In this role, you will provide comprehensive support to clients, troubleshooting technical issues and ensuring seamless resolution of problems.

  • Key Functions:
  • Deliver first-class customer service to internal and external clients.
  • Collaborate with cross-functional teams to drive business growth and efficiency.
  • Analyze and resolve complex technical issues in a timely manner.
Expectations

You will be working in a dynamic environment where you will be required to adapt quickly to changing circumstances and priorities.

  • Essential Qualities:
  • Excellent problem-solving skills and analytical thinking.
  • Able to work effectively in a fast-paced environment.
  • Fluent Mandarin and Cantonese language skills are essential for this role.


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