Customer Success Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CARSON TECHNOLOGY SDN Full time

At CARSON TECHNOLOGY SDN, we're seeking a talented individual to join our team as a Customer Success Specialist. This role involves refining service plans to deliver valuable services to customers.

The ideal candidate will have a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate. Basic Microsoft Excel skills are also required.

We offer a dynamic work environment where you'll have the opportunity to continuously improve and optimize products. Your primary focus will be on gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation.

About this Role
  • Evaluate daily performance to refine service plans.
  • Responsible for uploading and implementing changes to company systems and processes.
What We Offer
  • Possess a strong commitment and sense of responsibility.
  • Basic Microsoft Excel skills.


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