Transformation Officer

7 days ago


Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time

About Grab and Our Workplace

Grab is a leading superapp in Southeast Asia, revolutionizing the way people live, work, and travel. We are passionate about harnessing technology to drive economic growth and empower communities across the region.

In our Finance Shared Service Centre, we are seeking an experienced Transformation Officer to join our team. As a key member of our operations team, you will be responsible for managing all aspects of workforce management planning within our SSC, ensuring that sufficient resources are available for effective and efficient service delivery.

Your primary responsibilities will include developing, tracking, and presenting Shared Services KPIs/Metrics, providing insights and recommendations to leadership to drive performance improvements. You will also supervise and execute the smooth transition of work coming into the SSC, ensuring minimal disruption to both internal and external stakeholders.

We are looking for a highly skilled and motivated individual with a strong background in finance, operations, or a related field. If you have experience managing workforce planning, KPI reporting, and transitioning processes, we want to hear from you



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