Commercial Banking Process Expert

1 week ago


Penang, Malaysia OCBC Bank Full time
Trade Finance Process Analyst Role Description

This role involves performing transaction processing duties as instructed by team management, ensuring accuracy and efficiency, while collaborating with the team to deliver exceptional customer service by driving operational performance, meeting SLAs, reducing costs, and improving efficiency.

Responsibilities
  • Process transactions efficiently and accurately, adhering to established procedures and guidelines.
  • Collaborate with the team to drive operational performance, reduce costs, and improve efficiency.
  • Stay up-to-date with trade finance rules, regulations, policies, guidelines, procedures, and practices.
  • Provide technical support to Relationship Managers on trade finance-related matters.
  • Evaluate and recommend solutions to problems through data analysis, technical experience, and precedent.
Requirements
  • A bachelor's degree or professional degree is required.
  • At least 1-2 years of working experience in the relevant field is preferred.
  • Excellent interpersonal and communication skills are necessary for effective collaboration within the team.
  • Meticulous attention to detail and quality-oriented approach are crucial for delivering high-quality results.
  • The ability to work under pressure and adapt to changing priorities is vital.


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