Customer Acquisition Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

We're seeking a highly skilled Customer Acquisition Specialist to join our team. As an Employee Banking Officer, you will play a pivotal role in driving the growth of our customer base by focusing on acquisition of new to bank clients for CASA (Current Account Savings Account).

The primary responsibilities will include engaging potential customers through on-site road shows and events.

Key Responsibilities:

  • Actively seek out and engage potential new customers, understanding their banking needs and effectively promoting CASA account and upsell Credit Cards.
  • Conduct and participate in on-site road shows, sales campaigns, and promotional events to create awareness of banking products with the Employee Banking Relationship Manager.
  • Work towards achieving assigned targets.
  • Foster strong relationships with new customers, providing ongoing support and guidance to enhance their banking experience.
  • Build and maintain strong relationships with customers to foster loyalty and retention.
  • Ensure compliance with all Bank policies, procedures, and regulatory requirements.
  • Conduct thorough KYC (Know Your Customer) checks during the onboarding process to mitigate risks.
About Our Role:

As a Customer Acquisition Specialist, you will be responsible for developing and executing strategies to acquire new customers for our CASA product. You will work closely with our Sales teams to identify opportunities and drive growth.

About Standard Chartered:

  • We're an international bank, nimble enough to act, big enough for impact.
  • For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
  • We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.
Our Values:

We live by our values of Doing the Right Thing, Never Settling, and Being Better Together. We believe in creating a workplace that is inclusive, diverse, and supports the well-being of our employees.



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