Operations Excellence Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full time
About the Role

The Customer Service & Operations Manager will be responsible for overseeing the daily operations of the customer service team and driving business growth through effective strategies.

About Us

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. is a leading recruitment agency with a strong commitment to delivering exceptional services to our clients and candidates.

Key Responsibilities
  • Develop and implement customer segmentation strategies.
  • Oversee the daily operations of the customer service team.
  • Monitor customer feedback and insights.
  • Lead and manage the customer service team.
  • Plan, organize, and execute platform campaigns.


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