Customer Experience Specialist

2 weeks ago


Klang, Selangor, Malaysia Daythree Full time

Are you passionate about fintech and customer service? Daythree is seeking a talented Customer Service Executive to provide top-notch support for our customers.

We are looking for an individual who can handle customer inquiries via multiple channels, including phone, email, chat, and social media. The ideal candidate will have strong problem-solving skills, be tech-savvy with knowledge of digital finance products, and possess excellent English communication skills.

The selected candidate will assist with account queries, transactions, and troubleshooting, while educating customers on fintech products and security best practices. Strong analytical and multitasking abilities are essential for this role.

Why This Role Matters
  • Contribute to the delivery of exceptional customer experiences
  • Maintain accurate customer records and provide valuable insights

In return for your expertise, we offer a competitive salary, performance incentives, skill development programs, and career growth opportunities in a fast-growing fintech and BPO environment.



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