Food and Beverage Service Leader
5 days ago
Hyatt Hotels Corporation is committed to providing exceptional experiences for our guests. As a member of our Food and Beverage team, you will play a vital role in delivering outstanding service that exceeds our guests' expectations.
The ideal candidate for this position will have excellent customer service skills and the ability to work well under pressure. If you are passionate about delivering high-quality food and beverage services, we encourage you to apply for this opportunity.
About the Job:
Job SummaryThis role is responsible for leading the Room Service team to provide efficient and effective delivery of food and beverage services to guest rooms, ensuring maximum guest satisfaction and maximizing revenue. The successful candidate will be responsible for managing staff, maintaining food quality and hygiene standards, and implementing innovative ideas to improve service delivery.
Key Responsibilities:
- Lead the Room Service team to deliver exceptional guest experiences
- Maintain high standards of food quality and hygiene
- Manage staff to ensure effective service delivery
- Implement innovative ideas to improve service efficiency and quality
Requirements:
Qualifications- Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia
- Ideal candidate should have a university degree or diploma in Hospitality/Tourism management
- Work experience in Room Service/Food and Beverage Outlet in the hotel/restaurant industry is preferred
- Good customer service, communication, and interpersonal skills are essential
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