Customer Journey Manager

Digital Solutions for Customer EngagementAdobe Journey Optimizer Developer JobAs a global digital partner, we combine strategy, experience, and design to deliver impactful digital solutions. Our team of experts works with clients to understand their business objectives and requirements, and assist in designing solutions using Adobe Experience Platform (AEP)...

About the JobThis is a 6-month contract role supporting the regional team. In this position, you will develop, execute, and coordinate effective CRM campaigns to engage customers and drive business growth.Develop and execute email marketing campaigns on our CRM platform.Create in-app, SMS, and app push marketing campaigns on our CRM platform.Collaborate with...

Job Overview\We are seeking a driven and customer-centric Manager/Assistant Manager to lead the strategy and execution of our CASA portfolio and CRM initiatives.\In this role, you will be responsible for optimizing the customer journey, driving engagement, and growing CASA balances through targeted programs and data-driven insights.

Admiral Digital is seeking a Customer Journey Expert to help us drive revenue growth through improving customer experience. As a key member of our marketing team, you will play a critical role in developing and executing end-to-end lifecycle marketing campaigns across our client portfolio.You will work closely with our Marketing Technology team to identify...

Key ResponsibilitiesUser Research and AnalysisStrategize the implementation of user behavioral research, usability tests, or any related user research methodologies to gain insights on user behaviors, identify design challenges, develop elegant solutions, and justify design decisions eloquently.UI/UX LeadershipAccountable for the delivery of the blueprint...

Adobe Journey Optimizer (AJO) Developer (6 months contract)About usAppnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.YOU...

Digital Solutions for Business GrowthAdobe Journey Optimizer Developer PositionAs a global digital partner, we combine strategy, experience, and design to deliver impactful digital solutions. Our team of experts works with clients to understand their business objectives and requirements, and assist in designing solutions using Adobe Experience Platform (AEP)...

About Us:At Seek Sophie, we're driven by a passion for sustainable travel and a commitment to making a positive impact on local communities and the environment.The Opportunity:We're seeking an experienced Trip Curator to join our team in South East Asia. This role requires someone who is passionate about adventure travel, has excellent communication skills,...

Job DescriptionAt Generali Malaysia, we are seeking a highly skilled Customer Experience Manager to lead our initiatives in delivering excellent customer experiences.The successful candidate will be responsible for managing and leading projects to enhance our customers' interactions with our products and services.Conduct customer needs analysis and gather...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.About the RoleThe incumbent is responsible to manage an efficient and effective Claims team by meeting and...

Elevate Customer ExperienceWe're seeking a Low-Code Development Expert to join our team and help us elevate the customer experience through innovative solutions. As a Pega Developer, you'll design, develop, test, and implement Pega applications that meet our customers' needs.You'll be working closely with internal stakeholders, leveraging your excellent...

Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.About UsCustomer Connect Malaysia Sdn Bhd is one of the top ASEAN Google Partners. We are...

Job OverviewThe Senior Manager, Customer Experience is responsible for leading a high-performing team to enhance customer satisfaction and streamline customer interactions. This role involves driving key initiatives, managing day-to-day operations of e-commerce platforms, and collaborating with various departments to improve customer journeys and operational...

Job DescriptionThe ideal candidate will have a strong background in customer experience management and team leadership, with a proven track record of delivering business improvements through innovative solutions.This role involves identifying areas for improvement in customer journeys, developing plans, and managing deliverables to align with the company's...

Want to revolutionize the future of education and do meaningful work that transforms future generations' lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team...

The role:Comfort Works is looking for a passionate and experienced Customer Experience Manager to lead and elevate the customer journey across all touchpoints. You will oversee the customer service team, develop and execute customer experience strategies, and ensure high-quality service delivery that aligns with Comfort Works' values and goals.Key...

Job DescriptionAs a Senior Manager, Customer Experience, you will lead a high-performing team to enhance customer satisfaction and streamline customer interactions. This role involves driving key initiatives, managing day-to-day operations of e-commerce platforms, and collaborating with various departments to improve customer journeys and operational...

Pursue a Fulfilling Career in Home Loans and Wealth ManagementWe serve 41 million customers globally, including 6.7 million international customers, from retail to ultra high net worth individuals and their families. Our international network enables us to deliver borderless banking and world-class wealth management through best-in-class capabilities and...

This role is focused on driving customer success and growth by serving as a key point of contact for inquiries and issues.Key ResponsibilitiesCustomer Support: Provide timely and effective solutions to customer inquiries and issues, collaborating with the support team to resolve technical problems when necessary.Journey Improvement: Continuously evaluate and...

About the RoleThe Customer Success Consultant is part of a team that drives customer success through better servicing and retaining customers. This role has three major responsibilities:To map out customer journeys, understand their pain points, and address them with effective solutions.To track customers' usage and build relevant programs to induce higher...