Customer Journey Manager for Unique Experiences

Digital Solutions for Customer EngagementAdobe Journey Optimizer Developer JobAs a global digital partner, we combine strategy, experience, and design to deliver impactful digital solutions. Our team of experts works with clients to understand their business objectives and requirements, and assist in designing solutions using Adobe Experience Platform (AEP)...

Job Overview\We are seeking a driven and customer-centric Manager/Assistant Manager to lead the strategy and execution of our CASA portfolio and CRM initiatives.\In this role, you will be responsible for optimizing the customer journey, driving engagement, and growing CASA balances through targeted programs and data-driven insights.

Key ResponsibilitiesUser Research and AnalysisStrategize the implementation of user behavioral research, usability tests, or any related user research methodologies to gain insights on user behaviors, identify design challenges, develop elegant solutions, and justify design decisions eloquently.UI/UX LeadershipAccountable for the delivery of the blueprint...

Manage and lead initiatives to deliver excellent experience at every customer touch point leveraging data, insights, and designing effortless and caring experiences for customers.Main ResponsibilityUncover customer needs and how they interact with our products and services through data & analytics from various insights initiatives. Review customer metrics;...

About UsTen Lifestyle Group is a rapidly growing, entrepreneurial company that provides innovative lifestyle management and concierge services to individuals and businesses worldwide.Our MissionAt Ten Lifestyle Group, we aim to deliver exceptional service experiences that exceed our customers' expectations. We achieve this by leveraging our unique blend of...

Job OverviewThe Senior Manager, Customer Experience is responsible for leading a high-performing team to enhance customer satisfaction and streamline customer interactions. This role involves driving key initiatives, managing day-to-day operations of e-commerce platforms, and collaborating with various departments to improve customer journeys and operational...

Adobe Journey Optimizer (AJO) Developer (6 months contract)About usAppnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.YOU...

About This OpportunityThis is an exciting opportunity to join our team as a Lifecycle Marketing Manager.As a Lifecycle Marketing Manager, you will be responsible for managing and executing end-to-end lifecycle marketing campaigns across our client portfolio.You will work closely with our Marketing Technology team to identify technical implementation plans...

Digital Solutions for Business GrowthAdobe Journey Optimizer Developer PositionAs a global digital partner, we combine strategy, experience, and design to deliver impactful digital solutions. Our team of experts works with clients to understand their business objectives and requirements, and assist in designing solutions using Adobe Experience Platform (AEP)...

The role:Comfort Works is looking for a passionate and experienced Customer Experience Manager to lead and elevate the customer journey across all touchpoints. You will oversee the customer service team, develop and execute customer experience strategies, and ensure high-quality service delivery that aligns with Comfort Works' values and goals.Key...

Hextech Vision Sdn Bhd is seeking a skilled professional to serve as a Customer Success Executive, driving customer success and growth through exceptional customer support and relationship building.About the RoleJob Summary: Serve as a key point of contact for customer inquiries and issues, improving the overall customer experience.Main...

We are seeking an experienced Senior Claims Professional to join our team, responsible for managing an efficient and effective claims team and ensuring exceptional customer experience.Key ResponsibilitiesDeliver end-to-end customer journey and provide exceptional PRUexperience Service to customers.Fulfill the Claims Philosophy by paying all valid claims...

Revolutionize the future of education and transform lives as a Customer Experience Director at Crimson Global Academy.We are a rapidly growing, global EdTech startup with 28 markets across the globe. Our technology platform connects students with tutors/mentors to achieve admission and scholarships to top universities or their dream career pathways.The main...

Lazada Federal Territory of Kuala Lumpur, MalaysiaSenior Manager, Customer ExperienceThe Regional Buyer Experience (CX) team is responsible for improving the end-to-end journey experience for our buyers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.Responsibilities:Lead the development of...

Klook Travel is seeking a Global Partnerships and Content Manager to join our team. In this role, you'll be responsible for developing and executing partnerships with key suppliers, creating engaging content for our platform, and driving business growth through innovative marketing strategies.If you have a passion for partnership development, content...

RAPP is a part of Omnicom's Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.We believe in creating value from every individual's experience with a brand, and our data analysts know who that person is.The Project Manager - CRM will work closely with the strategy team...

About Setel:The Future of MobilityAs a Senior Manager of Customer Experience Strategy and Insights, you will be responsible for enhancing customer experience through strategic initiatives and insights derived from customer data and research. You will lead a team focused on understanding customer needs, identifying pain points, and executing initiatives to...

We're Klook, Asia's leading platform for experiences and travel services. Our goal is to bring people closer together through unique experiences.Our journey started in 2014 when three friends, Ethan Lin, Eric Gnock Fah and Bernie Xiong, founded Klook with a passion for travel. Today, we offer over half a million curated quality experiences across 2,300...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

About Our TeamWe are a diverse team of passionate individuals who share a love for fashion, jewelry, and interior décor.As a Sales Consultant, you will join a team that is committed to creating a positive impact on society and the environment.About the JobYou will be responsible for accompanying customers during their mesmerizing journey through our world...