AVP, Customer Experience

We are seeking an experienced Head of Design and Project Management to join our team at Generali Malaysia. In this role, you will be responsible for managing and leading initiatives to design and deliver exceptional customer experiences across all touchpoints.About the Job OverviewThis is a mid-senior level full-time position in our customer service team. As...

At Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...

AVP, Underwriting (Fire, Engineering & Miscellaneous)(GEGM)As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the...

Why join us?The Group's regulators require the Compliance function to assess the adequacy of the firm's controls, processes, procedures and resulting outcomes to manage risk. This responsibility is met by the Compliance Assurance (CA) sub-function.Compliance Assurance controls testing (CACT) is responsible for determining the effectiveness of the Group's...

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAs a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and...

Job Description - VP/AVP/MGR - Business Management Unit, Global Markets (250000FC)ResponsibilitiesResponsible for the preparation and accuracy of internal financial reporting for Global Markets.Monitor, track, and highlight the financial performance for GM management.Prepare GM management presentations to better reflect GM deliverables and performance.Ensure...

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

Key ResponsibilitiesAs a Compliance Testing Professional, you will be responsible for customizing and localizing standard test scripts, evaluating assigned controls, and raising issues as necessary. You will also be required to ensure that assigned control assessments are delivered on time, in accordance with the Compliance Assurance assessment plan.You will...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

A&W Customer Experience LeadWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at A&W (Malaysia) Sdn Bhd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and upholding company standards.Key Responsibilities:Lead a team of...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...

About the RoleAt TIME's group, we're committed to delivering exceptional service and support to our customers. As a key member of our team, you'll play a critical role in shaping our customer experience strategy and ensuring that every interaction meets our high standards.This is an exciting opportunity for a seasoned customer experience leader to join our...

Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...

Job Description:We are seeking a Customer Experience Executive to join our team at LiveIn.com, a prop-tech company in Malaysia. As a key member of our community management team, you will be responsible for creating positive experiences for tenants in our co-living spaces through exceptional customer service, issue resolution, and feedback analysis.This role...

Key ResponsibilitiesAs a Customer Service Team Leader at Zeal Group, you will be responsible for:Leading and supervising a team of customer service representatives.Providing guidance, coaching, and support to ensure the team meets performance goals.Handling escalated customer issues and complex problem-solving.Implementing strategies to address customer...

Job OverviewAt Shopee, we are looking for a highly skilled Customer Experience Executive to join our team. This role is responsible for analyzing customer feedback and user interaction data to understand how customers interact with our app and identifying areas for improvements.The ideal candidate will have experience in management consulting, customer...

Customer Experience ExpertGolden Destinations by ICE HOLIDAYS Sdn Bhd seeks an experienced Customer Service Executive to deliver exceptional customer experiences and support. This role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction.Responsibilities include handling incoming customer inquiries, providing accurate...

Join Our Team:Are you a customer-focused individual looking for a challenging role in a dynamic company? Do you have a passion for delivering exceptional service experiences? Look no further!About the Role:We're seeking a Customer Experience Professional to join our Client Services Team. As a key member of our team, you'll be responsible for ensuring that...

Job DescriptionResponsibilitiesCustomer and UX Insight: Analyze customer feedback and user interaction data to understand how customers interact with Shopee's app and identify areas for improvements.Competitor Research: Conduct market research on competitors to benchmark their customer and user experience against Shopee's, identifying gaps and...

Funding Societies | Modalku OverviewWe are a leading SME digital financing platform in Southeast Asia, licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. Backed by prominent investors, we provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional...