Customer Experience Champion

At JOB EXPERT GROUP, we are seeking a dedicated Customer Support Champion to join our team. As a key member of our Client Services group, this role will be responsible for delivering exceptional customer support through various channels.About the Role:This position requires a strong focus on client satisfaction, with a passion for delivering outstanding...

Customer Experience Manager Job DescriptionThis role is responsible for enhancing the customer experience through strategic planning, project implementation, and relationship building. The ideal candidate will have experience in customer experience management and team leadership, with a strong understanding of analytics, problem-solving, and communication...

About the JobWe are seeking an experienced Client Services Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service and ensuring client satisfaction.The Client Services Specialist will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and...

Job SummaryThe Guest Experience Manager plays a pivotal role in delivering exceptional guest experiences by anticipating needs, resolving concerns, and personalizing interactions. This leadership position champions a hosting mindset, fostering guest satisfaction and loyalty.Key Responsibilities:

As a senior telemarketing specialist, you'll be serving the regional telemarketing requirements for one of the top ASEAN Google Partners, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

**Job Summary:**We are seeking a dedicated and results-driven Customer Service Operation Leader to join our team at Hong Leong Bank.The successful candidate will be responsible for championing service performance within the branch, approving and reviewing financial transactions, and overseeing day-to-day activities of subordinate tellers and customer service...

Role OverviewWe are seeking a Customer Experience Strategist to join our team and drive exceptional customer experiences. As a key member of our team, you will be responsible for developing and implementing customer-centric strategies that enhance service quality and drive business growth.Your key responsibilities will include:Designing and implementing...

At Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...

Job RequirementsTo succeed as a Customer Experience Manager, you should have at least 2 years of experience in the luxury retail industry, with a strong background in watches being an asset. You will be responsible for ensuring that every customer interaction is exceptional and memorable.Your key responsibilities will include:Customer Engagement: Building...

About the RoleAt TIME's group, we're committed to delivering exceptional service and support to our customers. As a key member of our team, you'll play a critical role in shaping our customer experience strategy and ensuring that every interaction meets our high standards.This is an exciting opportunity for a seasoned customer experience leader to join our...

Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...

Job Description:We are seeking a Customer Experience Executive to join our team at LiveIn.com, a prop-tech company in Malaysia. As a key member of our community management team, you will be responsible for creating positive experiences for tenants in our co-living spaces through exceptional customer service, issue resolution, and feedback analysis.This role...

Key ResponsibilitiesAs a Customer Service Team Leader at Zeal Group, you will be responsible for:Leading and supervising a team of customer service representatives.Providing guidance, coaching, and support to ensure the team meets performance goals.Handling escalated customer issues and complex problem-solving.Implementing strategies to address customer...

Job OverviewAt Shopee, we are looking for a highly skilled Customer Experience Executive to join our team. This role is responsible for analyzing customer feedback and user interaction data to understand how customers interact with our app and identifying areas for improvements.The ideal candidate will have experience in management consulting, customer...

Job DescriptionResponsibilitiesCustomer and UX Insight: Analyze customer feedback and user interaction data to understand how customers interact with Shopee's app and identify areas for improvements.Competitor Research: Conduct market research on competitors to benchmark their customer and user experience against Shopee's, identifying gaps and...

Our Mission:We are a dynamic and lean CX team seeking an individual with a customer-centric approach to join our ranks. Our ideal candidate will have experience in engaging leads, converting them into potential investors, and ensuring a seamless customer journey.About the Role:Delivering Exceptional Customer Experiences: Engage customers with speed, empathy,...

Job OverviewAs a key member of our team, you will be responsible for identifying areas of improvement in customer journey and developing plans to enhance the customer experience. You will also participate in the initiation, planning, design, execution, monitoring, and continuous improvement of projects/initiatives.About PrudentialAt Prudential, we are...

Key Responsibilities:We are seeking a Customer Experience Manager to join our team. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining store operations. Key responsibilities include:Fostering strong relationships with customers through proactive engagement and...