Customer Experience Manager

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

HTE is a leading fintech company dedicated to empowering clients to manage their finances efficiently. We are seeking an experienced Customer Experience Manager to lead our customer service team.The ideal candidate will have a proven track record of managing high-performing teams and driving customer satisfaction. They should be able to analyze complex...

At Worldline, we're revolutionizing the way the world pays and gets paid. Our innovative solutions power the growth of millions of businesses worldwide.The OpportunityWe're seeking a highly skilled Customer Service Manager to join our team in Malaysia, working under the guidance of our Senior Customer Service Manager. This role involves delivering...

Customer Experience ManagerWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Businesslist. The successful candidate will be responsible for ensuring member satisfaction by providing prompt and quality end-to-end resolution, managing and supporting key internal and external stakeholders in escalated complaints...

How You'll Make a Difference:As a Team Management Professional, you will have the opportunity to make a significant impact on our team's performance and customer satisfaction.You will be responsible for:Leading and motivating a high-performing team to deliver outstanding customer experiences.Developing and implementing effective training programs to enhance...

About the RoleWe are seeking a skilled Customer Experience Manager to join our marketing team. As a proactive and detail-oriented professional, you will be responsible for developing and executing customer promotions that enhance retention and engagement.Key ResponsibilitiesDevelop and execute promotions that drive retention and loyaltySet up, manage, and...

Job Overview: We are seeking a talented individual to join our team as a Customer Experience Manager. In this role, you will be responsible for driving growth in India and APAC English speaking markets by acquiring new clients and retaining existing ones.Key Responsibilities: Responsible for conversion performance of India and APAC English speaking...

About the RoleWe are seeking a highly motivated and results-driven Client Success Manager to join our team. The successful candidate will be responsible for delivering exceptional customer experiences and driving business growth through effective client relationships and partnerships.As a Client Success Manager, you will be the primary point of contact for...

TDCX is seeking a talented Global Marketing Strategist to join our team. In this role, you will be responsible for developing and executing marketing campaigns to drive business growth and increase brand awareness.Key Responsibilities:Develop and implement global marketing strategies to achieve business objectives.Collaborate with cross-functional teams to...

Company DescriptionAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK...

Key ResponsibilitiesAs a Customer Service Team Leader at Zeal Group, you will be responsible for:Leading and supervising a team of customer service representatives.Providing guidance, coaching, and support to ensure the team meets performance goals.Handling escalated customer issues and complex problem-solving.Implementing strategies to address customer...

We are seeking a Digital Wealth Professional to join our team at StashAway, a leading digital wealth management platform that empowers individuals to invest intelligently.Key ResponsibilitiesClient Support:Deliver exceptional support to clients through various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a...

We are seeking an experienced Account Growth Specialist to join our team at Staple. As a key member of our customer success team, you will be responsible for driving business growth through strategic account planning and execution.Our software helps companies streamline document processing, enabling them to optimize decision-making. With our expertise in...

Premium Customer Experience ManagerThis is a key role in delivering exceptional customer experiences in a luxury retail setting. As the Premium Customer Experience Manager, you will be responsible for leading staff, driving sales strategies, managing budgets, and ensuring a premium customer experience while representing a high-end brand.Key...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Lazada Federal Territory of Kuala Lumpur, MalaysiaSenior Manager, Customer ExperienceThe Regional Buyer Experience (CX) team is responsible for improving the end-to-end journey experience for our buyers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.Responsibilities:Lead the development of...

Customer Experience Manager - RelocationsSirva Worldwide, Inc. is seeking a highly skilled Customer Experience Manager to join our relocation team.The successful candidate will be responsible for delivering exceptional customer experiences through every stage of the relocation process.Key Responsibilities:Develop and implement strategies to enhance customer...

About the RoleWe are seeking an experienced senior customer experience manager to join our team at Shopee. In this role, you will be responsible for developing and implementing strategies to enhance customer experience, leading cross-functional teams, and analyzing data to inform decision-making.Key AccountabilitiesDesign and implement customer experience...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

Are you a customer service enthusiast looking for a challenging role? We invite applications for the position of Executive - Customer Service at Recooty.About the Role:This position involves managing customer interactions, resolving issues, and providing exceptional support. The ideal candidate will have excellent communication skills, be able to work...